If you are running a mobile application in Singapore, it’s vital to keep it up and running at all times. A broken mobile app can not only affect the user experience but also damage your business’s reputation.
Whether it’s an e-commerce mobile app, booking app, travel app, fintech app, or logistics app, it’s critical to repair them when they don’t work or crash. Below are some emergencies when you may need a professional mobile app developer to fix your application.
1. App Suddenly Stops Working
If your app doesn’t open or crashes immediately at launch, this is a clear sign that something has gone wrong with the code. Below are some of the possible reasons why your app may stop working suddenly:
- Corrupted code
- Compatibility conflicts after an OS update
- Faulty APIs/web services or backend changes
- A sudden server issue (lack of compatibility)
What should you do in this case? Hire an experienced developer who can quickly diagnose the root cause and restore functionality with minimal downtime.
2. App Starts Crashing Frequently
Are your users reporting app crashes when they use it? If yes, this is a serious problem. Frequent crashes of a mobile app usually indicate:
- Memory leaks
- Bugs introduced after an update
- Unhandled exceptions
- Database errors
A mobile app developer can analyze crash logs, fix code issues, and stabilize the app before you lose users.
3. After an iOS or Android Update
Apple and Android regularly release OS updates, and these can break older or poorly maintained apps. When your app behaves strangely after an OS upgrade, it likely needs:
- Library updates
- UI adjustments
- Compatibility fixes
- Updated permissions or API integrations
Skipping this step can cause app store rejection or sudden malfunctions. One of our clients ignored the repeated email notifications from the app store about an update. As a result, their app stopped working after the deadline given by the app store. The client contacted us immediately to resolve the issue with their app. We acted promptly and helped them get their app back up and running again.
4. Features Stop Responding
If your login system, payment gateway, chat feature, or booking function stops working, your business operations will be directly impacted. This could happen due to:
- Backend changes
- Third-party API failures
- Plugin or SDK updates
- Incorrect deployment
A mobile app developer can troubleshoot, repair broken functions, and prevent future downtime.
5. Your App Becomes Extremely Slow
In a high-competition world, you can’t afford to run a mobile app that loads slowly or performs poorly. A slow app means frustrated users. Below are some of the possible reasons for an app to load slowly:
- Poorly optimized code
- Bulky images or files
- Heavy API calls
- Outdated architecture
How can a mobile app developer help? Your developer can optimize performance, clean up unnecessary processes, and improve loading speed to enhance your app’s performance.
6. App Is Showing Security Warnings
Security issues require urgent action. Warning signs include:
- Unauthorized logins
- Suspicious spikes in activity
- Payment failures
- Vulnerable outdated libraries
Hire a mobile app developer who can perform a security audit, patch vulnerabilities, and protect your user data.
7. App Fails to Load Data from the Server
When your app stops fetching data correctly, it may be related to:
- Server downtime
- API changes
- Broken endpoints
- Improper data formatting
An app developer can work with the web developer to sync the front-end and backend, restore communication, and ensure data flows smoothly again.
Final Thoughts
Mobile apps can break without warning, but downtime doesn’t have to cost you customers. If you notice crashes, slowdowns, broken features, or security alerts, do not ignore them. Instead, hire a mobile app developer who can provide emergency services for your app fixes.