If your eCommerce website has been built upon WordPress CMS & WooCommerce plugin, this blog post may be helpful to you.
In this blog post, I’ve shared some of the common issues that eCommerce website owners may face in their WooCommerce stores. I’ve also shared the solution for each issue.
To fix most of these errors, you may not need the assistance of any web developer however if you are not sure about any method, it’s advisable to connect with your WooCommerce developer.
Also, I would like to mention here that before trying out any of these methods to fix your website errors, you must take a full backup of your website just in case you need it to restore your website.
1. Cart Page Not Updating
Solution:
Ensure your theme supports WooCommerce.
Disable Ajax for the cart by going to WooCommerce > Settings > Advanced and unchecking the box for “Enable AJAX add to cart buttons on archives.”
2. 404 Error on Product Pages
Solution:
Go to Settings > Permalinks and click “Save Changes” to refresh permalink settings.
Ensure .htaccess file is correctly configured.
3. Product Image Sizes Incorrect
Solution:
Adjust image sizes in Appearance > Customize > WooCommerce > Product Images.
Regenerate thumbnails using a plugin like Regenerate Thumbnails.
4. Stock Management Issues
Solution:
Check inventory settings in WooCommerce > Settings > Products > Inventory.
Verify stock quantities on individual product pages.
5. Product Variations Not Displaying Correctly
Solution:
Ensure variations are set up correctly in the product data section.
Update attributes and regenerate variations.
Check theme compatibility with variable products.
6. Shipping Methods Not Showing
Solution:
Verify shipping zones and methods in WooCommerce > Settings > Shipping.
Ensure products have shipping classes assigned if required.
Check if free shipping is enabled without any conditions.
7. Tax Calculations Incorrect
Solution:
Verify tax settings in WooCommerce > Settings > Tax.
Ensure tax rates are correctly entered and applied.
Check product tax class assignments.
8. Coupon Codes Not Working
Solution:
Verify coupon settings in WooCommerce > Coupons.
Check for restrictions and usage limits.
9. Currency Symbol Display Issues
Solution:
Check WooCommerce currency settings in WooCommerce > Settings > General.
Ensure the correct currency symbol is set.
10. Product Sorting Issues
Solution:
Adjust default product sorting in Appearance > Customize > WooCommerce > Product Catalog.
Manually set sorting options on the product page.
11. Out of Memory Error
Solution:
Increase the PHP memory limit in wp-config.php:
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define(‘WP_MEMORY_LIMIT’, ‘256M’);
Upgrade your hosting plan if necessary.
12. Emails Not Sending
Solution:
Check WooCommerce email settings for correct configurations.
Use an SMTP plugin to handle email sending.
Check your server’s email sending capabilities and logs.
13. SSL Issues
Solution:
Install an SSL certificate.
Use a plugin like Really Simple SSL to force HTTPS.
Update your site’s URL in Settings > General to include https.
14. HTTPS Mixed Content Warnings
Solution:
Ensure all resources are loaded over HTTPS.
Use a plugin like Really Simple SSL to fix mixed content.
15. GDPR Compliance Issues
Solution:
Ensure privacy settings are configured in WooCommerce > Settings > Privacy.
Add necessary consent checkboxes on checkout and registration pages.
16. Database Connection Errors
Solution:
Check the wp-config.php file for accurate database credentials. A web developer may need to increase PHP memory or repair the database via cPanel or phpMyAdmin.