Although Logistics has been broadly used under various perspectives, it by and large means the transport of goods from the source to the target. This flow of goods may involve activities ranging from packaging of goods, handling them, storing them safely in the warehouse to keeping track of the inventory.
Logistics has gained significant importance in the recent years due to the rise of the e-commerce industry and the successive rise in the deliver-at-your-doorstep services.
This has also impacted the number of companies offering logistic and transportation services and has naturally increased the competition in the market.
There are various methods by which a company can enhance their presence and attract customers, the most important of which is developing a user-friendly and easy-to-use mobile application.
Here are 8 reasons how a mobile application will help boost your logistics business.
Having a mobile application will help your business to be more noticeable.
It makes the company seem more approachable to the customer and easily accessible via their devices.
When in search of a logistic or transportation service, people often tend to look up search engines for possibilities. Therefore, having a mobile application will definitely make your business stand out.
#2 Booking Of Services
Having a mobile application for your business will make it easier for the customers to book your services.
They can enlist exactly from where the goods need to be picked up & get delivered. Users can also mention any special request, if they have.
This automated process also eliminates the possibility of human error. So investing in a mobile application development is really worth it.
#3 Real-Time Connectivity and Tracking
In any business model, it is important to note that the customer is king.
Therefore, in case of a logistics business, they need to be made aware of the whereabouts of their goods and who is delivering them. This provides a sense of accountability to the company and a sense of security to the customer.
Thanks to the fantastic GPS feature of a mobile app. The real time tracking with GPS will ensure that the driver knows the exact whereabouts of the delivery point while the customer can also keep track of the route of the driver and their goods.
All you need to do is, hire a professional mobile apps developer who can help you to integrate the real-time tracking in a better & efficient manner.
#4 Proof Of Delivery
Besides giving real-time connectivity, your mobile application will also give the users a custom-generated proof of delivery direct on their mobile screens.
Even for the drivers, it is an easy and hassle-free way to update the delivery status once the goods have reached the target destination. Having such a mechanism tends to make the deliveries more efficient and on-time.
#5 Tracking Of Employees
GPS-enabled mobile application will allow the logistic companies to easily track their employee’s whereabouts and the how many and which delivery is being carried out by whom.
This would in turn help the companies to disperse the duties better.
#6 Management Of Inventory
A mobile application can help logistic companies to manage their inventory and warehouse in a better way. All the information about the deliveries and the storage spaces is stored in a database.
#7 Easy Payments
Having a mobile application eliminates the need to physically handle the transactions of money.
Linking the mobile application to an online payment gateway like paypal, gives the customer ability to pay for delivery services at their discretion and comfortably making the entire process smother and simpler.
The most important aspect of any service being delivered is the customers’ feedback.
This allows the company to improve their services, diagnose their faults and errors & fix them for future services.
Having an online feedback mechanism will allow the customers to convey their problems to the service provider easily and as per their need.
Having a mobile application for your logistics business will certainly boost your revenue.
However, creating & maintaining an application can be an expensive affair, sometimes.
Fortunately, there are several affordable mobile app developers available who can help to create your application as per your needs and requirements.